Shipping Policy
Thank you for shopping with Kozeenest! Please review the following shipping information carefully before placing your order.
Order Processing:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
- We offer standard shipping for all orders within the UK.
- Expedited shipping options may be available at checkout for an additional fee.
Estimated Delivery Times:
- Estimated delivery times vary depending on the shipping method selected and the destination address.
- Standard shipping within the UK typically takes 3-5 business days for delivery.
Shipping Costs:
- Shipping costs are calculated based on the total weight of the order and the shipping destination.
- Shipping costs will be displayed at checkout before completing your purchase.
International Shipping:
- Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number.
Returns:
- Please refer to our Returns Policy for information on returning items for a refund or exchange.
Contact Us:
- If you have any questions or concerns regarding shipping, please contact our customer service team at contact@kozeenest.co.uk or write to us at Kozeenest,
Gemma House
39 Lilestone Street
London, England,
NW8 8SS
Tel: 0118 974 0200
Note:
- All shipping and delivery times are estimates and are not guaranteed.
- We are not responsible for delays caused by adverse weather conditions, customs clearance, or other unforeseen circumstances beyond our control.
Policy Last Updated: 01. December 2023